Research data

Flash Eurobarometer 243 (Consumers’ views on switching service providers)

GESIS Data Archive, Cologne. ZA4980 Data file Version 1.0.0, https://doi.org/10.4232/1.4980
Abstract: Service provider change.
Content: Topics: use of the following products and services: current bank account, savings or investments, mortgage credit, long-term credit, car insurance, home insurance, mobile telephone services, fixed telephone services, electricity supply services, fixed line gas supply services, LPG; difficulty to compare offers from different providers with regard t ... more

Methodology

Date(s) of Data Collection: 26.06.2008 - 01.07.2008
Geographic coverage: Belgium (BE) | Czech Republic (CZ) | Denmark (DK) | Germany (DE) | Estonia (EE) | Greece (GR) | Spain (ES) | France (FR) | United Kingdom (GB) | Cyprus (CY) | Latvia (LV) | Lithuania (LT) | Hungary (HU) | Luxembourg (LU) | Malta (MT) | Netherlands (NL) | Austria (AT) | Poland (PL) | Slovenia (SI) | Slovakia (SK) | Sweden (SE) | Finland (FI) | Bulga ... more
Universe: Population aged 21 years and over
Number of Units: 25607
Sampling Procedure: • Probability;
Mode of Data Collection: • Face-to-face interview • Telephone interview: Computer-assisted (CATI); Telephone interviews were conducted in each country with the exception of Bulgaria, the Czech Republic, Estonia, Latvia, Lithuania, Hungary Poland, Romania and Slovakia where both telephone and face-to-face (F2F) interviews were conducted (70% WebCATI and 30% F2F intervie ... more
Data Collector: GALLUP EUROPE, Brussels, Belgium FOCUS AGENCY, Prague, Czech Republic HERMELIN, Copenhagen, Denmark; IFAK, Taunusstein, Germany; SAAR POLL, Tallinn, Estonia; METRON ANALYSIS, Athens, Greece; GALLUP SPAIN, Spain; EFFICIENCE3, Reims, France; DEMOSCOPEA, Rome, Italy; GALLUP UK, London, United Kingdom; CYMAR, Nikosia, Cyprus; LATVIAN FACTS, Riga, Latvi ... more
Analysis System(s): SPSS
Number of Variables: 195
Notes: Je Land wurden ca. 1000 Interviews durchgeführt. In Zypern, Malta und Luxemburg wurden je ca. 500 Interviews durchgeführt.

Bibliographic information

Principal Investigator/ Authoring Entity, Institution: Papacostas, Antonis - Europäische Kommission, Brüssel DG Communication, Public Opinion Analysis Sector
Publication year: 2009
DOI: 10.4232/1.4980
Study number: ZA4980
Publisher: GESIS Data Archive

Versions

Current Version: 1.0.0, 2009-11-11, https://doi.org/10.4232/1.4980
Version history: ... more

Reference publications

Publications: European Commission, The Gallup Organization: Consumers´ views on switching service providers. Analytical Report. Brussels: European Commission, January 2009. http://ec.europa.eu/public_opinion/flash/fl_243_en.pdf
Study group:
EB - Flash Eurobarometer | show all hits of the group
The Flash Eurobarometer were launched by the European Commission in the late eighties, turning out a Monthly Monitor between in 1994 and 1995. These “small scale” surveys are conducted in all EU member states at times, occasionally reducing or enlarging the scope of countries as a function of specific topics. The typical sample size is 500-1000 res ... more

Flash Eurobarometer - Gemeinsamer Markt und Verbraucherthemen | show all hits of the group
The Flash Eurobarometer were launched by the European Commission in the late eighties, turning out a Monthly Monitor between in 1994 and 1995. These “small scale” surveys are conducted in all EU member states at times, occasionally reducing or enlarging the scope of countries as a function of specific topics. The typical sample size is 500-1000 res ... more

Cite:

Europäische Kommission (2009). Flash Eurobarometer 243 (Consumers’ views on switching service providers). GESIS Data Archive, Cologne. ZA4980 Data file Version 1.0.0, https://doi.org/10.4232/1.4980.

Download