Research data

Flash Eurobarometer 397 (Consumer Attitudes Towards Cross-border Trade and Consumer Protection, wave 4)

GESIS Data Archive, Cologne. ZA5943 Data file Version 1.0.0, https://doi.org/10.4232/1.12328
Abstract: Attitudes towards cross-border shopping and consumer protection. Topics: purchase of goods or services in the past twelve months via the internet from a seller located: in the own country, in another EU country, outside the EU; purchase of goods or services through channels other than internet from sellers located in other EU countries; approval of the following statements regarding consumer protection in the own country: trust in public authorities and in non-governmental consumer organisations, sellers respect consumer rights, easy to settle disputes with sellers through out-of-court-bodies ... more

Methodology

Date(s) of Data Collection: 14.04.2014 - 16.04.2014
Geographic coverage: Belgium (BE) | Bulgaria (BG) | Czech Republic (CZ) | Denmark (DK) | Germany (DE) | Estonia (EE) | Ireland (IE) | Greece (GR) | Spain (ES) | France (FR) | Italy (IT) | Cyprus (CY) | Latvia (LV) | Lithuania (LT) | Luxembourg (LU) | Hungary (HU) | Malta (MT) | Netherlands (NL) | Austria (AT) | Poland (PL) | Portugal (PT) | Romania (RO) | Slovenia (SI) ... more
Universe: Population of the respective nationalities of the European Union Member States, resident in each of the 28 Member States and aged 15 years and over. The survey was also conducted in Iceland and Norway. It covers the national population of citizens in these countries as well as the population of citizens of all the European Union Member States that ... more
Number of Units: 28091
Sampling Procedure: • Probability: Multistage;
Mode of Data Collection: • Telephone interview: Computer-assisted (CATI);
Data Collector: TNS Dimarso, Brussels, Belgium; TNS BBSS, Sofia, Bulgaria; TNS Aisa s.r.o., Prague, Czech Republic; TNS GALLUP A/S, Copenhagen, Denmark; TNS Infratest, Munich, Germany; TNS Emor, Tallinn, Estonia; IMS Millward Brown, Dublin, Ireland; TNS ICAP, Athens, Greece; TNS Demoscopia S.A., Madrid, Spain; TNS Sofres, Montrouge, France; TNS ITALIA, Milan, Ital ... more
Analysis System(s): SPSS, Stata
Number of Variables: 388

Bibliographic information

Principal Investigator/ Authoring Entity, Institution: - European Commission, Brussels DG Communication COMM A1 ´Strategy, Corporate Communication Actions and Eurobarometer´ Unit
Publication year: 2015
DOI: 10.4232/1.12328
Study number: ZA5943
Publisher: GESIS Data Archive

Versions

Current Version: 1.0.0, 2015-11-17, https://doi.org/10.4232/1.12328
Version history: ... more

Reference publications

Publications: European Commission: Flash Eurobarometer 397. Consumer attitudes towards cross-border trade and consumer protection. Conducted by TNS Political & Social at the request of the European Commission, Directorate-General for Health and Consumers. Survey co-ordinated by the European Commission, Directorate-General for Communication (DG COMM “Strategy ... more
Study group:
EB - Flash Eurobarometer | show all hits of the group
The Flash Eurobarometer were launched by the European Commission in the late eighties, turning out a Monthly Monitor between in 1994 and 1995. These “small scale” surveys are conducted in all EU member states at times, occasionally reducing or enlarging the scope of countries as a function of specific topics. The typical sample size is 500-1000 res ... more

Flash Eurobarometer - Gemeinsamer Markt und Verbraucherthemen | show all hits of the group
The Flash Eurobarometer were launched by the European Commission in the late eighties, turning out a Monthly Monitor between in 1994 and 1995. These “small scale” surveys are conducted in all EU member states at times, occasionally reducing or enlarging the scope of countries as a function of specific topics. The typical sample size is 500-1000 res ... more

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