Research data

Information Systems and Information Practices (Workers in Government Offices)

GESIS Data Archive, Cologne. ZA1035 Data file Version 1.0.0, https://doi.org/10.4232/1.1035
Abstract: Information practices of authorities regarding citizens. Topics: assumed reasons for applications not completely filled out; conduct with incompletely filled out forms; first impression with incorrect information of citizens; conduct with application submissions and with questions of citizens; communication practices of authorities and departments among themselves; existence of explanatory leaflets for forms; assumed knowledge of the applicant about data forwarding in the government office; procedure in evaluating the application and with contradictory information; characteristics of persons ... more

Methodology

Date(s) of Data Collection: 12.1976 - 02.1977
Geographic coverage: North Rhine-Westphalia (DE-NW), Cologne
Universe: Experts for certain management tasks in city management of Cologne (59 cases), in the AOK {local medical insurance} in Cologne (12 cases) and with the employment office in Cologne (24 cases).
Number of Units: 95
Sampling Procedure: Sample
Mode of Data Collection: Oral and written survey with standardized questionnaire
Data Collector: Institut fuer angewandte Sozialforschung, Universitaet zu Koeln
Analysis System(s): -
Number of Variables: -
Notes: Beyond the files described there exist machine-readable data on the forms used in the management offices. In the framework of the same project clients with contact with authorities were also interviewed; see ZA Study Nos. 0965 and 1034. A communication analysis of the authorities in Nuremberg is stored under ZA Study No. 0962.

Bibliographic information

Principal Investigator/ Authoring Entity, Institution: Bick, Wolfgang - Institut für angewandte Sozialforschung, Universität zu Köln | Müller, Paul J. - Institut für angewandte Sozialforschung, Universität zu Köln
Publication year: 1977
DOI: 10.4232/1.1035
Study number: ZA1035
Publisher: GESIS Data Archive

Versions

Current Version: 1.0.0, 2010-04-13, https://doi.org/10.4232/1.1035
Version history: ... more

Reference publications

Publications: Bick, Wolfgang; Müller, Paul J.: Informationssysteme und Informationsverhalten: Soziologische Grundlagenforschung für eine Informationspolitik. Eggenstein-Leopoldshafen: Fachinformationszentrum Energie, Physik, Mathematik 1979. | Müller, Paul J. (Hrsg.): Die Analyse prozeß-produzierter Daten. Stuttgart: Klett 1977. (Historisch-Sozialwissensc ... more
Study group:
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Cite:

Bick, Wolfgang, & Müller, Paul J. (1977). Information Systems and Information Practices (Workers in Government Offices). GESIS Data Archive, Cologne. ZA1035 Data file Version 1.0.0, https://doi.org/10.4232/1.1035.

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